Selecting a Tariff
Once you have entered an address and customer type, Genability will automatically assign your customer’s account to the most likely tariff. The assignment is based on your customer’s type, zip code and usage data profile (when available) and using the customer numbers utilities file with FERC.
Confirming the default tariff will bring you to the next step of setting your Tariff Elections. Selecting Switch takes you to the Tariff tab where you can select your customer's correct tariff from the list of available tariffs.
If you are unsure of which tariff to select, there are a couple of data points to help you with your decision.
- The first is the percentage of the utility's customers that subscribe to the tariff.
- The second are icons that indicate the tariff features (like Time-of-Use or Tiered).
Many tariffs have rates that change depending on the circumstances of the customer, such as size of connection to the grid (Secondary vs. Primary) or being within city limits. You can set these for your customer in the interview on the summary tab. If you make no selection, Genability will use the default settings for that tariff.
If you want to include your customer's tax rate in your calculations you can record it on the tariff tab. When looking at the tariff tab, you will see this indicated next to “Taxes”. Select Add Tax, give it a name (e.g. Sales Tax) and enter a percentage then select Update Tariff.
Using Contracted Rates - Deregulated Markets
In 40% of the U.S., customers can select a competitive electric supplier to provide their energy. Genability Explorer supports these contracted rates in a variety of ways.
You can set your customer’s contracted rate on the tariff tab. By default, Genability assumes that your electric suppliers is the supplier of last resort. When looking at the tariff tab, you will see this indicated next to “Your Supplier”. Click change, and you will be able to select another supplier and enter a ¢ per kWh rate or a discount.
- Tip: To enter a contracted rate of $0.0865, enter 8.65 in the contracted rate box.
- Tip: To enter a 5% discount, enter 95 in the discount box.
If your customer has a contracted rate with different prices for different tiers, we can handle that too. Simply click the + next to the contracted per kWh rate. This is open up a two field to record the consumption limit for the first tier (e.g. 2000 kWh) and the per kWh price for all usage above that limit.
Finally, if you have a history of contracted rates, we can record multiple contracted rates with different effective dates. Enter the first price in the series first, then go to the bottom of the tariff tab and select your customer’s tariff a second time. You will then be prompted to enter an effective date. This is the date that the next contracted price become effective. Enter the next contracted price under the supplier as you did the first time. This process can be repeated as many times as necessary to accommodate all of your contracted prices.